RPO Director Europe

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Job Description

Business Development & Client Management

l Independently marketing analysis and initiate new customers, strategic business development plan from Europe

l Develop an intimate understanding of the business and regulatory environment and build the necessary relationships with potential partners, industry associations, regulators and other stakeholders to shape and progress Faculty’s service

l Gain a sound understanding of the client’s business structure, the nature of their work and the business challenges they face during the next 1-3 years to ensure our solution aligns to the strategic goals and deliverables of the organization

l Establish strong, trust-based relationship with key project sponsor(s), ensuring Program advocacy and early escalation of issues

l Develop strong and constructive relationships with senior management, procurement and HR contacts for each line of business while coaching the Recruitment Operations Managers to do the same

l Ensure completion of demand forecasting within critical role segments in conjunction with key sponsor or key hiring managers

l Accountable for managing the monthly/quarterly Strategic Account Plan

l Ensure timely resolution of any concerns raised by the client and escalate to the General Manager Operations, when required


Onsite Team Management and Leadership

l Overall responsibility for onsite delivery of recruitment services to our client

l Work with team members to understand their career aspirations and create individual team member goals which are reviewed and executed monthly

l Ensure effective performance optimization of all team members against individual and account KPI’s

Key Requirements

l Worked within a global organization, prefer from Healthcare, Luxury retail or Executive search industry,

l Strong in account management/ stakeholder relationships

l Managing performance, performance improvement, process management, SLA compliance

l Strong written and verbal, client-oriented communications

l Accurate data interpretation

l Both strong Mandarin and English language skills

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